> FAQ

There are a few reasons why you may not have received a loan option:

• You may have what’s called a “thin credit file” – not enough information on your credit report for our scoring purposes.
• You may not meet some our lending criteria, such as 12 months of credit history and a credit score of 660 or above. We also look at your income, how much credit you have access to, and the amount of debt you carry.
• If you have a bankruptcy, consumer proposal, collections or delinquencies on your account, we will not be able to give you a loan.

If you applied and didn’t receive a loan option, we’re sorry that we aren’t able to help you at this time.